Search results

This article is the first to appear in our new The Net@Work column that will become a regular feature in future issues. Sam Felton uses the Web to search for new ideas and sources of information that might be useful to members of the Strategic Leadership Forum in planning its conferences and publications. At present, he is tracking about 600 thought leaders in the field of strategic leadership, management, and planning. We asked him to share his favorite home pages to inaugurate this new feature.

An interview with Thomas A. Stewart, recently appointed editor of the Harvard Business Review and formerly Editorial Director of Business 2.0 and a member of the Board of Editors of Fortune. His latest book is The Wealth of Knowledge: Intellectual Capital and the Twenty‐first Century Organization (2002). Stewart’s message: Knowledge is the most important factor of production in the modern economy and a key to achieving competitive advantage. Investment in intellectual capital almost invariably provokes further complementary investments, producing a self‐feeding circle of investment and value creation. If you don’t know why you’re doing knowledge management, you shouldn’t be doing it. To apply knowledge management ideas and tools to solve business problems, you have to first identify the business problems. More companies are now operating in real time. In these companies, management can see their companies running almost the way an open‐heart surgeon can see the heart beating. That is going to change the art of management in a lot of ways. One effect will be to increase the visibility of the importance of knowledge and information. The response to 9/11 has made people much more aware of the value of their knowledge and much more aware of how to manage, collect, and protect both that knowledge and the people who create and embody it. As we move forward, I think we will be seeing an explicit recognition that deploying and redeploying people and knowledge leads to the fastest growth.

Your leadership is needed to help strategic managers develop professional insight and critical judgment to replace unseemingly and/or desperate enthusiasm for unproven or novel strategic planning processes. The last two issues of Planning Review struck me as an abdication of that important duty.

The aim of this article is an analysis of the links between race and psychotic illness, psychiatric diagnosis and treatment, as well as psychiatric, police and prison violence against people with mental health problems. The analysis focuses on Black men who are more frequently diagnosed with schizophrenia and other psychotic disorders and who face more brutal treatment than other people with such diagnoses. We have adopted a multidisciplinary approach which draws insights from psychiatry, psychology, and sociology and challenges the biologistic interpretation of “mental illness.” We take into account the United States and Britain – two countries with large Black minorities and an established tradition of research on these groups. Among the crucial findings of this study are the facts that racial bias and stereotypes heavily influence the way Black men with a diagnosis of psychotic illness are treated by the psychiatric system, police and prison staff, and that the dominant approach to psychosis masks the connections between racism and mental health.

Life studies are a rich source for further research on the role of the Afro‐American woman in society. They are especially useful to gain a better understanding of the Afro‐American experience and to show the joys, sorrows, needs, and ideals of the Afro‐American woman as she struggles from day to day.

The association between economic development and growth of the service sector seems indisputable. Although it is necessary to highlight that services are of a different nature from that of products, nowadays the latter are more and more penetrated by complementary services, given the circumstance that services themselves also include, occasionally, the use and consumption of products. Market orientation had been developed mainly in association with tangible products; therefore it is necessary to carry out a study where the evolution of the market orientation is reflected in the service sector independently from industrial sectors. That is why a historical summary of the evolution of market orientation on the service sector has been performed.